We Value Your Feedback

We want to hear from you.

We pride ourselves on providing the highest quality service and your feedback helps us to continually improve.

When you tell us what you like, or don’t like, WE WILL LISTEN. We will make sure you receive a reply and are informed about plans to rectify any issues as quickly as possible.

Need help? It can be hard to speak up. You don’t have to talk to us if you don’t feel comfortable. If you have a serious complaint or an incident to report you can talk to an advocate or tell the NDIS Commission.

Your Privacy is important to us

My Support Circle values the privacy of every person and is committed to protecting the privacy and dignity of all participants. My Support Circle will only collect information that is relevant to the needs of service delivery for the individual with your consent. 

My Support Circle handles personal information with great care. We have a robust information management system in place to safeguard information.

Each person has the right to see any information that My Support Circle keeps about them. You can amend or withdraw your consent at any time.